FAQ

What is Osteopathy?

Osteopathy is a modern profession which incorporates some of the oldest forms of health care, namely massage and manipulation. Osteopathy is widely recommended by other health professionals.

Osteopathy is a name that was coined by the ‘Father’ of Osteopathy, Dr A T Still. He was an American Medical Doctor who lived in the nineteenth century. One of his ‘eureka’ moments was when he discovered that by stretching his neck he could rid himself of the migraines that plagued his life. He then explored how he could treat a range of conditions by mobilising, massaging and manipulating the joints and soft tissues of the body.

He set up the first school of osteopathy to teach others his knowledge. His theory was that he was increasing the blood supply to the dysfunctioning tissue. With modern science we now know that to be true and we also know about the benefits on the nervous system.

Osteopaths believe that the body has an inherent healing ability, and that our treatment should assist the body regain its balance and therefore health.

How soon can I have an appointment?

One of us can usually see you within 24 hours and often on the same day that you phone. The answering service will be able to tell you when the next available appointment is.

I have mobility problems, is that a problem?

As we work on the first floor of a building which has no lift we regret that those with mobility problems may find it too hard to get up the stairs. However Liz works on the ground floor, so we’d recommend such patients seeing her.

How do I pay?

We accept EftPos, cash and cheques or you can pay online through internet banking. We can email (our preference) receipts and invoices. Payment is however expected on the day of treatment.

Can I claim through my private health insurer or WINZ?

Each private health insurer has many policies so it depends which policy you have, but ask for a receipt and apply – many people are successful in reclaiming treatment costs.
WINZ – you will need to have a GP referral and claim form.